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How do we choose which experience providers to work with?
Our selection is based on close cooperation with local experts, guides and beer connoisseurs who visit and evaluate all the experiences we offer. We guarantee that all the places whose experiences we offer provide their customers with first-class service.
How can I find a specific experience on the web?
You can search our website according to the following criteria - location, brewery, type of experience. You can also use the interactive map, which will present the experiences directly in their specific location. After clicking on the experience, you will be redirected to a page where you will find more detailed information and you can book the experience immediately.
How does the reservation work?
Once you have chosen the experience you are interested in, all you have to do is choose the date, number of people and other details and send the reservation. At this stage, the price of the order will be blocked on your card, but not deducted. As soon as the brewery accepts your order, a voucher summarizing all the necessary information will be sent to you by email. Only then is the payment made and you will receive a confirmation of the purchase of the experience.
Can I check the status of my reservation?
You can find information about your reservations after logging in by clicking on the Reservations tab. Here you can view your previous and current reservations and all the details associated with them.
What about the order cancellation?
Of course, you can cancel your order - even completely free of charge and up to 24 hours before the event.
What should I do if I need help?
Always contact us - either by e-mail or on the +420 775 690 143 telephone number.